Policies and Terms

General Information

This website and all products offered under “Rusaki” and “Rusaki Official” are operated by an independent small business. Throughout the site, the terms “we,” “us,” and “our” refer to Rusaki. By visiting our site or purchasing something from us, you engage in our “Service.”

Eligibility

By using this site, you confirm that:
• You are at least 18 years old (or have parental/guardian permission).
• You will use this website in compliance with all applicable laws.
• You will not use our products or content for unlawful or unauthorized purposes.

Product Information

• All products are described as accurately as possible; however, minor variations in color, texture, or sizing may occur due to lighting, screen differences, or handmade elements.
• We reserve the right to modify, discontinue, or limit quantities of products at any time without notice.
• Prices are subject to change at any time.

Ordering and Payment

• When placing an order, you agree that all information you provide is accurate and complete.
• Orders are not confirmed until payment has been successfully processed.
• We reserve the right to refuse or cancel orders if fraud or misuse is suspected.

Shipping and Delivery

By placing an order, you accept our Shipping Policy.
Key notes you agree to:
• Processing time is separate from shipping time.
• Delays caused by the carrier, customs, or incorrect addresses are beyond our control.
• Once a package is marked "Delivered" by the carrier, Rusaki is not responsible for lost or stolen items.

Full shipping details can be found in our Shipping Policy.

Returns, Refunds and Exchanges

Due to the nature of small-batch creative goods, all sales are final.
We only accept claims for:
• Items damaged during shipping
• Incorrect or missing items
To file a claim, you must contact us within 48 hours of delivery with photos and your order number.

We do not offer refunds for:
• Buyer’s remorse
• Incorrect address submissions
• Delays caused by the shipping carrier

Intellectual Property

All content on this site — including artwork, designs, products, images, writing, logos, branding, product descriptions, and digital materials — is the exclusive property of Rusaki (Maxie Galang) unless otherwise stated.

You may not:
• Copy, reproduce, or distribute any content without permission
• Use our artwork or products for commercial purposes
• Claim ownership of any Rusaki creations

Unauthorized use may result in legal action.

User Conduct

You agree not to:
• Violate any laws in connection with your use of the site
• Attempt to hack, interfere with, or disrupt site operations
• Use our products or content in ways that exploit, harm, or misrepresent the brand

Privacy

Your privacy is important to us. By using our site, you acknowledge and accept our Privacy Policy regarding how your personal information is collected, used, and protected.

Limitation of Liability

Rusaki will not be liable for any:
• Indirect, incidental, punitive, or consequential damages
• Losses from delays, shipping issues, or user error
• Damages caused by misuse or misinterpretation of our physical or digital goods

Our liability is limited to the amount paid for your purchase.

Changes to These Terms

We may update these Terms & Conditions at any time. It is your responsibility to review this page periodically. Continued use of the site after updates indicates acceptance of the new terms.

Contact

For questions about these Terms & Conditions, please contact us at:
📧 admin@rusakiofficial.com